(47 Community Reviews)  |  1231 Lee Street, Des Plaines, IL 60018
Best Western Des Plaines Inn, IL 60018 near Ohare International Airport
Traveler Rating
Very good
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Rating summary
Sleep Quality
Nice place. Not updated but clean. Friendly people. Quite.
Room was clean, shuttle to airport was smooth and went well.
As a professional traveler I can not say enough about the service and people at this property. I was overly impressed by the entire management team, day and night shift both. Every step was taken to insure my stay was perfect. I left my vehicle parked for a 10 day stretch and I was informed on where to park, what I needed to know on being picked up after my trip and picked up at 3:15 am for my trip to the airport. The people are amazing. The property itself is being remodeled and it’s easy to see the care being taken during the upgrades. I was more than pleased with my accommodations with refrigerator and microwave. Large room with very comfortable bed. I will use this property again and again. Whenever I fly out of Chicago, this is where I will be staying.
We enjoyed our stay at this Best Western. Plenty of parking, complimentary breakfast, nice indoor pool and convenient to a lot of restaurants nearby.
Good location
We stayed in this particular Best Western prior to flying out of O'Hare early the next morning. It's far enough away that you aren't interrupted by the sound of airplanes all night. Because our flight left before the buffet breakfast started they packed us a lovely to-go bag with muffins, apples, and granola bars which was unexpected and appreciated! We were shuttled to the airport in plenty of time. The return to the hotel was a little more complicated because they called a taxi company to pick us up and the taxi was busy when they called. Only 20 minutes later the cab was there, so not too bad.
Front staff very friendly. Shuttle from hotel was great. Parked right at the hotel for 9 nights as part of my stay. Hotel was older but I would definitely stay here again.
Rom 203 was great. Bed and linens good. Shower pressure great. Nice bathroom amenities. Wonderful that we could park car free for 9 days with complimentery shuttle to ORD. Just hope they kept my nightshirt left in the bathroom. Restaurant and shopping nearby.
Easy to find, shuttle service was quick, and front desk staff was friendly and offered "sack breakfast" to accommodate our early morning flight. Would stay there again.