(52 Community Reviews)  |  1231 Lee Street, Des Plaines, IL 60018
Best Western Des Plaines Inn, IL 60018 near Ohare International Airport
Traveler Rating
Excellent
20
Very good
28
Average
4
Poor
0
Bad
0
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 Business
1
 Couples
21
 Families
22
 Friends
3
 Solo
2
Rating summary
Cleanliness
Location
Sleep Quality
Service
SPA
Value
Rooms
 
This a excellent hotel for stay park and fly. We stayed one night on our way out (leaving our car) and another night when we returned five weeks later..I highly recommend this hotel to anyone flying out of Chicago.
 
 
 
 
 
 
 
 
The room was clean and comfortable. The staff were very friendly and professional. There are lots if dining options close by which is especially nice for someone from out of town staying the night before a flight. I also appreciated the park-sleep-fly option. Excellent shuttle service.
 
 
 
 
 
 
 
 
Clean hotel with helpful, friendly staff. Timely shuttles! Would definitely stay again!
 
 
 
 
 
 
 
Clean hotel, good service, can’t beat the price for a night’s stay and 10 days of parking
 
 
 
 
 
 
 
Nice place. Not updated but clean. Friendly people. Quite.
 
 
 
 
 
 
 
 
Room was clean, shuttle to airport was smooth and went well.
 
 
 
 
 
 
 
We stayed at this hotel offered through the Park, Sleep and Fly Hotels program. This was the first time using this program and we couldn’t have been more pleased. Pulling into the hotel parking lot, I had some hesitation. However, once inside, we were pleasantly surprised. The front desk clerk, I believe her name was Andrea, was professional and efficient getting us checked in. The hotel is definitely showing some wear and tear, however, our room looked as if it was recently renovated. It was spotless with a decent bathroom and comfortable beds. Andrea offered suggestions for dinner and were back to the room for sleep. May I point out we never heard a plane! Alan greeted us in the morning (4:15 am). He too, was great. He even had a grab and go breakfast ready for us to take to the airport, since the breakfast area was not yet open (breakfast area recently renovated & looked quite nice). We were happy with our am driver, who went out of her way to show us where pick up would occur on our arrival back. Arrival back went without issues; we went where the hotel directed us for pickup, called their number and our driver arrived within 15 minutes. We were driven back to the hotel, picked up our car from the lot and away we went. All this at a price we would have paid for parking alone at O’Hare! Could not have been happier with their services!
 
 
 
 
 
 
 
As a professional traveler I can not say enough about the service and people at this property. I was overly impressed by the entire management team, day and night shift both. Every step was taken to insure my stay was perfect. I left my vehicle parked for a 10 day stretch and I was informed on where to park, what I needed to know on being picked up after my trip and picked up at 3:15 am for my trip to the airport. The people are amazing. The property itself is being remodeled and it’s easy to see the care being taken during the upgrades. I was more than pleased with my accommodations with refrigerator and microwave. Large room with very comfortable bed. I will use this property again and again. Whenever I fly out of Chicago, this is where I will be staying.
 
 
 
 
 
 
 
 
 
We enjoyed our stay at this Best Western. Plenty of parking, complimentary breakfast, nice indoor pool and convenient to a lot of restaurants nearby.
 
 
 
 
 
 
 
 
Good location