(44 Community Reviews)  |  1231 Lee Street, Des Plaines, IL 60018
Best Western Des Plaines Inn, IL 60018 near Ohare International Airport
Traveler Rating
Very good
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Rating summary
Sleep Quality
We enjoyed our stay at this Best Western. Plenty of parking, complimentary breakfast, nice indoor pool and convenient to a lot of restaurants nearby.
Good location
We stayed in this particular Best Western prior to flying out of O'Hare early the next morning. It's far enough away that you aren't interrupted by the sound of airplanes all night. Because our flight left before the buffet breakfast started they packed us a lovely to-go bag with muffins, apples, and granola bars which was unexpected and appreciated! We were shuttled to the airport in plenty of time. The return to the hotel was a little more complicated because they called a taxi company to pick us up and the taxi was busy when they called. Only 20 minutes later the cab was there, so not too bad.
Front staff very friendly. Shuttle from hotel was great. Parked right at the hotel for 9 nights as part of my stay. Hotel was older but I would definitely stay here again.
Rom 203 was great. Bed and linens good. Shower pressure great. Nice bathroom amenities. Wonderful that we could park car free for 9 days with complimentery shuttle to ORD. Just hope they kept my nightshirt left in the bathroom. Restaurant and shopping nearby.
Easy to find, shuttle service was quick, and front desk staff was friendly and offered "sack breakfast" to accommodate our early morning flight. Would stay there again.
This is avery good location for O’Hare. Very clean rooms, close restaurants, very nice staff. Overnight clerk made us two goody bags to go because we left before breakfast started. Good help from driver on where to go and where we will be picked up.
My wife and I had an early flight from O'Hare for our honeymoon on New Year's Eve. To ensure snowy roads and traffic did not ruin our chances to make our flight, we booked a room at the Best Western ... and were able to leave our car there for 14 nights while we were on vacation. While a "regular" hotel with just 3 floors, the property was great. The room and hallways were immaculate. Even with a family of kids right down the hall, the room was quiet. No ambient highway noises either. We go a great night's sleep on a comfortable bed. In the morning, the breakfast had items that even my wife with many food allergies could eat. We booked a shuttle for 6:30am. When it didn't arrive by 6:40am, the desk clerk simply called an Uber for us (hotel paid). Great customer service and concern for the hotel guest. There are literally dozens and dozens of restaurants in the area, so we took short drive to dinner. There have a room service menu, but we wanted to get out and sit at a table and be served on the night before we traveled. Parking is easy ... and they offer long-term parking for up to 14 days while you vacation. By the way, there is an indoor lap pool we didn't get a chance to use, and a small fitness center. Both in great condition. It is not fancy, but it is very comfortable, clean, quiet and accommodating. We were very, very happy with our stay.
BW Des plaines is a bit older as far as facilities go, but it is kept clean and the staff is very friendly. We took advantage of the park, sleep , fly program where we park our vehicle at the hotel, get a hotel shuttle to the airport, then, when we returned, we just advised we were ready for pick up and the Hotel sent the shuttle over. I saw several reviews where the Hotel dropped the ball on the shuttle, but I had a discussion with the Front Desk when I came in and they said the problems were behind them and I will tell you that our drop off and pick up went off without a hitch. I would highly recommend Best Western Des Plaines if you're looking for a place somewhat near O'Hare.